Co-host

Homekey co-host in Copenhagen

 

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What can we as co-host do?

We can take on hosting responsibilities for your listing and offer a little extra support whenever you welcome guests to your place.

Here are some ways co-hosts can help host your space:

Help getting your space ready for guests

We can help prepare your space so it’s ready to welcome guests. We could do a little informal interior design (like suggesting decorations, lamps, etc.), recommending repairs to prepare the space, purchasing necessary items, creating a list of supplies to be restocked after each guest stay (e.g. soap, toilet paper), setting up a lockbox, creating a house manual, and more. Be sure to discuss with us how to handle expenses.

List your space

We can create a listing for your place on Airbnb. We can help with writing a description, coming up with an appealing and meaningful title, taking and uploading photos, and help determine the optimal pricing for your place.

Message with guests

We can message guests for you. We will communicate with guests using our account to get to know guests, answer questions they may have, and coordinate their arrival and departure. Be sure to chat with us about how you’d likeus to handle communication with guests.

Handle reservations

We can handle reservations for you. If you decide to turn on Instant Book for your listing, guests can book instantly without requiring approval. But if you prefer to review each reservation request, inquiries will have to be manually accepted or declined. Guests appreciate timely responses, so be sure to discuss your expectations with us.

Welcome guests in person

We can welcome or coordinate in-person guest check-ins for you. You can either ask us to meet your guests in-person, or you choose to let guests in from a lockbox or door code. You choose what works best for you. Guests will be invited to rate their check-in experiences, so be sure to discuss the specifics of what you’d like with us.

Respond to guest issues

We can help handle guest-related travel issues for you. Guests might lock themselves out, the shower may stop working, or the internet may go down. We can jump in to help with the unexpected. We suggest having a conversation with us about your expectations for these types of situations.

Review guests

We can review your guests and leave feedback for you. Airbnb is a trusted community that relies on ratings for both guests and hosts. Be sure to chat with your co-host about how you’d like them to handle guest reviews.

Update calendar and pricing

We can update your calendar and pricing for you. Keeping the listing’s availability up to date is important so guests know when they can book. We can help you decide whether to set prices manually or use Smart Pricing. Smart Pricing automatically adjusts your listing’s price for you, which is great when there are local events, festivals, or conferences that could raise the price of your listing. Be sure to discuss how you’d like to price your place and maintain your calendar with your co-host.

Restock essential supplies

We can help stock your place with a few basic guest necessities like towels, toilet paper, and soap. Guests depend on these basics while staying in an Airbnb, so be sure to talk with us about the supplies needed, when and how they’ll be restocked, and how expenses will be handled.

Coordinate cleaning and linens

We can coordinate the cleaning of your space for you. Cleaning costs are often handled with a cleaning fee, paid for by the guest. A clean space is something guests expect, and they’ll have the opportunity to rate the cleanliness of your listing after they check out. Be sure to have a conversation with us about how best to keep the space clean.

Coordinate maintenance

We can coordinate repairs for you. If something needs a fix, we suggest talking with us about what repairs are needed, when the listing should be repaired, and how expenses will be handled. If a repair needs to get expensed, you can use the Airbnb resolution center.